How to connect to Server via SSH & SFTP¶
We provide SSH access for managing your server. As a rule, you will have access at two levels:
- Developer access - restricted access for projects; we highly recommend create separate SSH/SFTP users for each developer/team
- Root Superuser Accesses - full access; store them secure.
To connect to the server via SSH, use a terminal (console, PuTTY).
Connecting to Server with password via SSH¶
We are going to connect to the server on Windows using PuTTy (free) or Gitbash (free). Mac OS and Unix comes with the terminal already installed.
Install and run the terminal.
- We recommend create separate SSH/SFTP user for each developer.
- We recommend using Developer Access, but if you feel confident, use Root access.
Input Host and Port 22 in the PuTTY configuration.
When the terminal opens, enter the login and password.
Important: During entering the password, the password characters are hidden. Be careful not to make a typo — simply copy the password from the email. You can then paste this by right-clicking in the PuTTY window and it will paste your selection. Press Enter.
That’s it. You are ready to manage your server.
You have only 5 tries to enter the password for security reasons. If you fail to connect, contact us for help.
Connect to Server with Private Key via SSH¶
- Enter the remote server Host Name or IP address under
- Navigate to
Connection > SSH > Auth.
Private key file for authentication.
- Locate the
id_rsa.ppkprivate key and click
- Finally, click
Openagain to log into the remote server with key pair authentication.